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Kimberly Osmer

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Kimberly Osmer,
Managing Director, Travelfuture


Kim is a seasoned travel industry pro who led complex premium and high touch service delivery through a period of extensive growth at American Express before leading Travelfuture's strategic business consulting and project management.  Kim's experience in new service and product innovation, across multiple service channels makes her particularly well suited to support service and product innovation.

Kim's expertise spans the breadth of travel industry distribution.  She is knowledgeable in strategy and innovation of networked service channels, having lead teams integrating virtual, outsourced, call center, retail and supplier channel offerings.  Kim is a speaker and takes the lead on Travelfuture's strategy, service and product innovation.

Kim is based in San Francisco, CA, and is an avid traveler, experienced in 5 star quality as well as the sharing economy.

For more information, Kim can be reached on Travelfuture's contact pages, on LinkedIn or at  415-494-5285.